Privacy Policy

1. Who we are

Tunabear BulkDataMover is provided by Tunabear Inc, located at 11711 Hillcrest Rd. Dallas, TX 75230-3109.

Privacy questions can be sent to support@bulkdatamover.com. Product/support questions can be sent to support@bulkdatamover.com.

2. Data we collect

Data collected through the Shopify API

• Product/catalog data. The app reads and, when you instruct it to, writes product information used by its catalog-management features, including product fields such as titles, SEO metadata, tags, product type, vendor, status, and variant pricing/compare-at pricing.
• Shop information. The app uses information such as your myshopify.com domain and shop currency to scope your store’s data and display prices correctly.

Data collected from merchants and staff

• Authentication/session data. Shopify provides authentication information when you install and use the app, including an OAuth access token and identifying fields returned for the logged-in staff user, such as name, email address, locale, user ID, and account-owner/collaborator flags.
• App-generated records. Tunabear BulkDataMover stores records needed to provide the service, including change-history entries, per-field before/after values, timestamps, monthly usage counts, saved edit/tag-rule templates, and scheduled edits.
• Preferences. Certain interface preferences, such as column visibility, may be stored in your browser’s local storage on your device.

Data collected from merchants’ customers

None. Tunabear BulkDataMover does not request Shopify customer, order, checkout, or shopper-data permissions and does not intentionally collect or store shopper personal data.

3. How we use data

• Authenticate your session and associate app data with the correct Shopify store.
• Display product/catalog information inside Tunabear BulkDataMover.
• Preview, apply, record, and where supported, revert product/catalog edits that you instruct the app to make.
• Provide filtering, scheduled actions, tag-rule, CSV, SEO, and related catalog-management functionality.
• Enforce plan limits and determine which app features are available to your subscription tier.
• Provide the optional AI SEO feature when an eligible merchant chooses to use it.
• To understand how the app is used and improve it: see “Usage analytics” in section 4.

We do not sell your data or use your store data for advertising.

4. AI SEO feature and sub-processors

If you use the optional AI SEO feature, Tunabear BulkDataMover sends relevant product fields—such as product title, vendor, product type, tags, and existing SEO title/meta-description text—to one or more third-party AI service providers so that they can generate suggested SEO text.

• No customer, order, checkout, or shopper personal data is intentionally sent to any AI provider because Tunabear BulkDataMover does not request access to that data.
• The AI feature is used only when you have access to it and actively request AI-generated suggestions.
• AI-generated suggestions are presented for review before you choose whether to apply them.

Usage analytics

To understand how Tunabear BulkDataMover is used and to improve it, the app sends usage events to Google Analytics 4, a service operated by Google LLC in the United States, into an analytics property owned by Tunabear Inc.

An event records that a feature was used (for example: the app was opened, a bulk edit was saved, a CSV import completed, or the plan changed) together with coarse details such as the number of products edited (in ranges), the names of the fields edited, and your plan. Events are linked to a pseudonymous identifier derived from your store, not to your store’s name or domain.

Events never include your product content (titles, descriptions, prices, tags or images), staff names or email addresses, or any data about your customers. Analytics data is not used for advertising, and Google’s advertising features are not enabled for this property.

Shopify App Store listing: when you view or install Tunabear BulkDataMover from the Shopify App Store, Shopify sends listing and install events to the same analytics property. These include the App Store page you arrived from and the search term you used and, when you install the app, your store’s Shopify ID, name and URL.

Analytics data is kept for 14 months and then deleted automatically by Google Analytics.

5. Infrastructure and data location

Tunabear BulkDataMover’s infrastructure and app database are located in the United States. App data is stored and processed in the United States. Tunabear BulkDataMover does not store or process data in Europe.

6. Data retention and deletion

We retain app data for the life of the installation as needed to provide Tunabear BulkDataMover’s functionality.

When you uninstall Tunabear BulkDataMover, Shopify sends the app a shop-redaction request after the applicable Shopify waiting period. Upon receiving that request, Tunabear BulkDataMover is designed to erase the store’s app data, including change history, usage counts, edit templates, scheduled edits, and sessions.

Usage analytics (see “Usage analytics”) is held by Google Analytics rather than in Tunabear BulkDataMover’s database, so it is not erased on uninstall; it is pseudonymous and is deleted automatically after 14 months.

Tunabear BulkDataMover also responds to Shopify’s mandatory privacy/compliance webhook requests. You may contact support@bulkdatamover.com to request access to, correction of, or deletion of personal information where applicable law provides those rights.

7. Security

Data transmitted between your browser, Tunabear BulkDataMover, and Shopify is sent over TLS/HTTPS. Access to Shopify store data is authenticated through Shopify OAuth and scoped to the store that installed the app.

8. Your rights

Depending on where you live, you may have rights relating to personal information about you, such as rights to access, correct, export, delete, object to, or restrict certain processing. To make a request, contact support@bulkdatamover.com. We will respond as required by applicable law.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest published version. Material changes may be communicated through the app, this website, or another appropriate channel.

10. Contact

Tunabear Inc
11711 Hillcrest Rd. Dallas, TX 75230-3109
Privacy: support@bulkdatamover.com
Support: support@bulkdatamover.com